Privacy policy

This policy explains how personal data is processed on the website renovationmarbregeneve.ch. It has been drawn up in accordance with the Swiss Federal Act on Data Protection (revised FADP, nLPD), in force since 1 September 2023, and, where applicable, the European Union’s General Data Protection Regulation (GDPR).

Data controller

The data controller is: Les Traitements du Sud. For any question about your data, you can write to: contact@lestraitementsdusud.fr.

Data collected

When you use the quote request form, we collect the data you send us:

• name;
• phone number;
• email address;
• surface concerned (floor, staircase, worktop, etc.);
• approximate area;
• commune;
• message;
• photos, optionally.

We ask you to send only the information relevant to your request.

Purpose of processing

This data is used solely to respond to your request, contact you again, arrange a possible visit and prepare a quote. It is neither sold nor used for marketing by third parties.

Legal basis

Processing is based on your consent, given when you submit the form. You may withdraw it at any time.

Retention period

Data is kept for a reasonable period in light of its purpose. The rule we apply is retention for a maximum of 3 years after the last contact, unless a longer retention period is required by law (for example for accounting records relating to work carried out). After that, it is deleted or anonymised.

Recipients

Your data is accessible only to those who need it to handle your request:

• the Les Traitements du Sud team;
• the website hosting provider;
• the email delivery provider.

These providers act on our instructions and are required to ensure the confidentiality and security of the data.

Transfers outside Switzerland

Your data may be processed outside Switzerland, in particular because the website hosting provider is located in the European Union. The countries of the European Union are recognised by the Swiss Federal Council as providing an adequate level of protection.

Security

We implement appropriate technical and organisational measures to protect your data against loss, unauthorised access or disclosure: encrypted connection (HTTPS), access restricted to authorised persons and regular website updates.

Your rights

You have the following rights over your data:

• right of access;
• right to rectification;
• right to erasure;
• right to object;
• right to withdraw your consent at any time.

To exercise them, write to contact@lestraitementsdusud.fr. You may also lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC, PFPDT) in Switzerland, or with a supervisory authority in the European Union if you live there.

Cookies

The website uses only strictly necessary technical cookies required for it to function. No advertising or audience measurement cookies requiring consent are set.

Updates

This policy may be updated to reflect changes to the website or to the regulations. The version online is the one that applies. See also our legal notice.